Adding a shared mailbox in Outlook Web Access (OWA)

This article will explain how to add a shared mailbox through Outlook on the web. To do this you will need to have been added by IT to the shared mailbox’s permissions.

Enter in your web browser. You will be taken to the following page, open Outlook by clicking the icon on the left-hand column.


Outlook should now have opened. Within the left hand menu you need to right click on the ‘Folders’ drop down list, and press ‘Add shared folder or mailbox’.


This will open a dialog box; enter the address of the shared mailbox you would like to access and click ‘add’.

The mailbox should now be available in your account and should be displayed in the left hand menu