Microsoft Teams Voice 'if unanswered' call answering rules

From early to mid-November 2022, you will be able to decide what happens when you receive a Microsoft Teams call while you’re already on a call or in a meeting. Rather than interrupting you, the new call will follow your ‘if unanswered’ settings in your call answering rules.

To edit your ‘if unanswered’ settings:

You can choose from:

Whichever option you select you will see the missed call under your Calls tab in Teams and the call will appear in the log in red with a status of ‘missed’.

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