Welcome to the University of Leeds. Almost every element of your work at Leeds will involve the use of IT, so to help you get a head start we've drawn together some essential IT advice. If you need IT help, our IT Service Desk is there to support you.
If you are new to the University, the best place to start is by completing the online IT induction.
The online IT induction for staff gives you all the information you need to make the most of the IT facilities at the University of Leeds, including information about username and passwords, email, saving files, IT training, information about the main corporate and academic systems and more.
Duo is a two factor authentication system. You will need to register with Duo before you can use University systems. Sign in to Microsoft365.com with your University username (username@leeds.ac.uk) and password and you will be prompted to register.
All requests for loan devices to work from home are now being coordinated via schools / institutes / professional services areas, so please ask your head of service or representative to whom your request should be submitted. Find out more on the IT website.
There is a guide to the type of desktops, laptops and tablets you can request.
For purchasing individual peripherals, such as a keyboard, mouse or webcam, use Science Warehouse (or ask someone in your department with access to do so). For bulk purchases use the forms in the 'related requests' section. Find out more on the Purchasing IT equipment page.
If you have students who are experiencing difficulties accessing the online or digital aspects of their learning the Student Support Office may be able to provide a loan laptop. For more information see the Student Education Service
When you need to work from off campus there are a number services available to you:
Find out more about the remote access methods and get advice on working from off campus.
The Digital Practice website has guidance and support for online and hybrid delivery of teaching and learning.
The start of the academic year is always a very busy time for the IT Service Desk. Please help us to help you:
If you can't find the help you need, you can use the self service forms on the IT website to log an incident (if something is broken or you need help) or submit a request (if you need something new).
You can also book an in-person appointment with the IT Service Desk. Please note you must book an appointment before visiting Service Desk.
For service updates and useful tips you can follow the IT Service Desk on Twitter @ITServicesUOL.
LinkedIn Learning is an online learning platform which you can access anytime, anywhere. It contains over 15,000 video-based, professional courses in a wide range of areas such as technology (including Office 365), business and professional, and creative. As a member of the University you have free access to all LinkedIn Learning courses, allowing you to develop your skills and support your personal and career development. There is more information on how to get started with LinkedIn Learning on the IT website.
Self-service password reset system