Collaborate (Blackboard) - Help for Staff

Visit the Collaborate homepage on the Digital Education Systems Help website for guides to help you use Collaborate. You will also be able to search for answers if you're not sure which guide you might need.

Links to some of the how-to guides available on the website are also provided below:


Auto-captions in Collaborate


Edit/open settings of a module room/course session in Collaborate


Large-scale sessions, Set up large-scale sessions in Collaborate


Menu Options in Collaborate
Mobile devices, Using Collaborate on mobiles


Online teaching, Setting up Collaborate for online teaching


Roles and access in Collaborate
Room types in Collaborate


Tools in Collaborate
Troubleshooting Collaborate


Using Collaborate, How to use Collaborate

Need more help?

Make sure you are logged in to this website ( when viewing this page. You should then see additional support options, such as the ability to open an IT ticket and, where relevant, submit related requests for specific help.

What is Collaborate?

Collaborate is web based online interactive session platform. It includes audio, video, text chat, an interactive whiteboard, PowerPoint display, application sharing, breakout rooms, polling and session recording.

It is one of three virtual classrooms used by the University for online teaching, (the others are Microsoft Teams and Zoom).

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