Ally - Help & Support for Staff


Ally is an easy to use tool within Minerva that provides accessibility indicators so you can identify how accessible your content within Minerva is and fix issues flagged by the indicators. Your students will have the option to download alternative formats of content from your modules and organisation into 6 different formats (e.g. audio, ePub, HTML, electronic Braille).

Get help and support

The Digital Education Systems Help website contains a library of user guides (step-by-step how-to guides and video tutorials) to help you use Ally. You can also search the Digital Education Systems Help website for answers to questions you have relating to Ally.

Additional support

If you are having technical issues using Ally or have questions that aren't answered by the published guides and FAQ's on the Digital Education Systems Help website you can also access support via the IT Service Desk (this website) by logging a request for support using the Log a general Request form, or report something broken using the Log an Incident form.