When visiting a page in Minerva with a video embedded from Mediasite, a "Sad Face" broken link icon may be displayed or "adfs.leeds.ac.uk refused to connect" instead of the video. This is due to security changes within major browsers such as Chrome, Firefox and Safari. Please do the following to resolve this issue.
If you are already logged into Mediasite within the same browser session, the links will display correctly. For example:
- Open Google Chrome, Microsoft Edge or alternative browser
- Navigate to Mediasite and login
- Open a new tab within the browser and open Minerva
- All embedded video content will display correctly
If the above steps do not work, please clear your cache, restart your browser and try the above steps again.