In line with the University's Information Protection Policy, it is no longer be possible to automatically forward messages from University email accounts to any email address that is external to the organisation. This change has been in place since April 2021.
We have removed the ability to automatically forward messages from your University email account to any email address that is external to the organisation. Any attempt to apply automatic forwarding, or create mailbox rules to automatically forward emails, will result in NDR messages (Non delivery reports).
This is in compliance with the University Data Policy.
Please refer to point 40 of the University's Email Security Policy relating to automatic forwarding.
If your Leeds University email account currently has auto-forwarding enabled to send to an external email account, then all incoming messages will generate a non-delivery report message. To stop these error reports, you will need to deactivate auto-forwarding and if necessary, also turn off any forwarding rules.
Microsoft guidance on how to delete Auto-forwarding rules
Due diligence must be applied when forwarding messages, as per the Email Security Policy, points 37 through to 42.