The Virtual Private Network (VPN) service provides remote access to specialist services only available on the campus network, including some software that requires access to a licence server.
The VPN is a type of secure network connection, enabling your computer to access the University network when working remotely. The Virtual Private Network (VPN) service provides remote access to specialist services only available on the campus network, including some software that requires access to a licence server.
Important: In order to follow these instructions, you need to have Pulse Secure already installed. If you find that you don't have Pulse Secure VPN installed, please visit the I don't have Pulse Secure installed, what can I do? for guidance on how to install it.
If you do want to connect to the VPN, there are different methods depending on your hardware and operating system. Please follow the appropriate guidance below:
If you are using Windows 10, you can find the Pulse Secure VPN by pressing the magnifying glass at the bottom left of your screen and typing 'Pulse Secure'.
If you are using Windows 7, you can find Pulse Secure by clicking the Windows icon in the bottom left of your screen, opening the Start Menu and clicking 'All Programs'.
After clicking 'All Programs' you should now be able to see the 'Pulse Secure' folder, please open this and click the Pulse Secure software to open.
Alternatively, you will also be able to find the software inside your taskbar by clicking the up arrow and clicking the Pulse Secure icon.
Important: Make sure you are using Pulse Secure version 9.1 or above. You can check the version number by opening Pulse and clicking Help > About. If you have version 5 installed, you will need to upgrade. If you are on a University managed please log a request to IT. If you are on a personal device, you can download Pulse Secure for Windows under the ‘Attachments’ section of this page.
Important: do not download Pulse secure from the Windows Store, as this is NOT compatible.
Open up Pulse, and click ‘+’ to add a new connection. Enter the following details, then click ‘Add’:
Name: UOLVPN
Server URL: https://uolvpn.leeds.ac.uk/connect
Important: the following guidance refers to DUO, the University's two-factor authentication system. For more information on DUO, please refer to: Duo two-factor authentication.
Click ‘Connect’. Enter the password for your University account and complete the Duo prompt. Please note that some users on University managed Windows devices may not be prompted to enter their credentials or complete the Duo prompt. This is only temporary until all users are moved to cloud authentication.
Once you have entered your details correctly, Pulse Secure will attempt to connect you to the University VPN.
When your status changes to 'Connected', you are using the University VPN.
Please remember to disconnect from the VPN if you're not using it by clicking the disconnect button.
There are 2 installers for macOS attached to this article and you need to ensure the correct version (see this article for help confirming version) for your operating system is installed:
If you are on a University Mac device and have an older version of Pulse Secure installed (9.1.r8 or below), please log a request to the IT Service Desk for a client upgrade.
On a macOS device, you can find Pulse secure located in the menu bar or the top right which will display the Pulse Secure icon.
Alternatively, you can press CMD + SPACE on your keyboard and search for 'Pulse Secure' and press enter OR go to Finder > Applications > Pulse Secure and double click to start.
Open Pulse and click '+' to add a new connection. Enter the following details, then click 'Add':
Name: UOLVPN
Server URL: https://uolvpn.leeds.ac.uk/connect
Click 'Connect'. Enter the password for your University account and complete the Duo prompt.
Once you have entered your details correctly, Pulse Secure will attempt to connect you to the University VPN.
When your status changes to 'Connected' you are using the University VPN. Please remember to disconnect from the VPN if you are not using it by clicking the disconnect button.
If you are on a University Linux device and have an older version of Pulse Secure installed, please log a request to IT Service Desk for a client upgrade.
To find Pulse Secure on Linux, you can search for 'Pulse Secure' in your applications and then open it to show the client interface.
Important: Please remember to disconnect from the VPN if you're not using it by clicking the disconnect button.
If you're being warned about the VPN certificate, you can download and install a new certificate which is located under the 'Attachments' section of this page.
You can download the VPN installation files under the 'Attachments' section of this page under Windows VPN Client (both 32 & 64-bit versions available) and install them.
Important: Windows 11 users can only install the 64-bit version, the 32-bit version will not work.
RPM file installation:
or unzip ~/Downloads/RPMLinux-PulseSecure-Installer64bit_RHEL8.zip
DEB file installation: