Fix issues when connecting to network drives on a Mac

How to fix issues when mapping network drives on a Mac.


When connecting to network drives on a Mac, some users are receiving the error "There was a problem connecting to the server".

Applies to

Mac users who are struggling to connect to their network drives.

Length of time to complete

1 minute or less.


Basic knowledge of connecting to your network drives from a Mac.

Steps to follow

  1. Open Finder on your Mac
  2. Press CMD + K on your Mac's keyboard
  3. Select your desired network path and remove cifs:// and replace this with smb://

Using smb:// you should now be able to connect to your network drives as normal.