Background

When connecting to network drives on a Mac, some users are receiving the error "There was a problem connecting to the server".

Applies to

Mac users who are struggling to connect to their network drives.

Length of time to complete

1 minute or less.

Complexity

Basic knowledge of connecting to your network drives from a Mac.

Steps to follow

1. Open Finder on your Mac
2. Press CMD + K on your Mac's keyboard
3. Select your desired network path and remove cifs:// and replace this with smb://

Using smb:// you should now be able to connect to your network drives as normal.