Where a user has access to issue invoices to customers through SAP. It is important that the user has a telephone number added to their sales record within SAP.
When a user has had the SAP sales role assigned it is important to ensure their telephone number has been added to their sales record in SAP. This allows a contact telephone number to appear on invoices issued by that user.
This information is maintained by the Credit Control team in Central Finance. They can add and change this information as and when required.