This guide provides essential IT information for new students joining the University of Leeds. It explains how to access University systems, set up your accounts, get online, install free software, and find IT support during your studies.
If you are new to the University, begin by completing the online IT induction, which introduces the key services you will use throughout your studies.
Check your personal email for a message from do-not-reply@identity.leeds.ac.uk . This will include:
Duo is required for secure access to University systems.
To register:
Registering for SSPR prevents account lockouts and makes it easy to reset your password.
During registration you must create a new, strong password. A good password is:
Important: Your username is 7–10 characters long. Some systems require just your username; others require username@leeds.ac.uk.
The University is frequently targeted by phishing attacks. Learn how to spot suspicious emails and never share your password.
You can install Microsoft 365 on up to five devices.
Access your timetable, maps, library search, and more.
You may use University computer clusters, but many students prefer their own laptop.
If you have difficulty accessing digital learning, speak to your Academic Personal Tutor or Student Support Office.
Available across campus and at many universities worldwide.
For halls guidance, see the dedicated setup instructions.
Note: You cannot use the wired network if your device has Peer‑to‑Peer (P2P) software installed. Disable torrent applications or games that use P2P updates.
Most University services work via a web browser or Microsoft 365.
Access a wide range of software from anywhere.
Works on:
Use Azure virtual desktop when software is not available via:
Always log off Azure virtual desktop when finished.
Some courses require specialist access methods—your tutor will inform you if needed.
The start of term is busy, so please:
If you still need help, use the online forms to:
You can also book an in-person appointment with the IT Service Desk. (Appointments must be booked in advance.)
All students and staff have free access to LinkedIn Learning, offering over 15,000 professional courses in areas such as:
You will receive an email to your personal account shortly after confirming your place at the University.
You will be prompted periodically, or when signing in from a new device.
Yes. For best performance, review the University’s computer recommendations.
P2P or torrent-based applications block wired access. Disable or uninstall them to reconnect.
Use Microsoft 365 (free), AppsAnywhere, or Azure Virtual Desktop depending on the application and your device.