This privacy notice has been updated in line with the General Data Protection Regulation. You can manage your cookie settings here.
This Notice tells you how the University of Leeds (University) will collect and use your personal data when you access this website. The University is a “controller” of this personal data for the purposes of the data protection legislation.
It is important that you read this Notice together with any other privacy notice we provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Notice supplements the other notices and is not intended to override them.
We keep the information provided in this Notice under review. This Notice may be updated from time to time. If we make any substantial updates, we will draw these to your attention.
We will not use your personal data in any manner that is incompatible with the purpose for which the data were collected originally, unless we have obtained your consent to that additional use.
If there is anything you are unclear about, please contact our Data Protection Officer, who shall be happy to answer any queries you may have concerning this Notice or the way in which we process your personal data.
The Data Protection Officer's contact details are provided at the end of this notice.
Where we request personal data from you on our website you will be informed at that time of the purpose for which the data will be processed and how it will be processed, its legal basis for processing as well as any transfers to third parties.
When you access our web pages certain information your browser provides, including your IP address at the time, browser type, and potentially the address of the page you last visited, will be automatically recorded by the University and our supplier, ServiceNow. This data may be used to aid detection in the event of a security breach. The legal basis for this processing is necessity to pursue our legitimate interests to keep our website secure. The University retains this data in a form from which you may be identifiable for a period of up to one month.
See https://www.servicenow.com/service-privacy.html for ServiceNow’s Services Privacy Statement which details how ServiceNow obtain, use, share and protect your information.
Where you are required under this website to provide personal data this data will be used for the following purposes:
Validation of user access;
Progressing and resolving any IT issues reported to us (Incidents);
Providing IT services you have requested (Requests);
Responding to any feedback you voluntarily provide us;
Your personal data will be forwarded to the following third parties in connection with the purposes outlined under 5 and 6 above:
ServiceNow will retain information for the purposes of validating your account on the system and to aid in the purposes outlined under 6 above.
The University’s policies on retaining data for prospective and current students, staff and job applicants are detailed in our data retention policy.
In other cases, for example, if you subscribe to news or events, any retention of data will be made clear at the point of collection.
Cookies are small text files that are placed on your device by websites that you visit.
We use cookies for the following purposes:
These cookies help our website function
| Cookie | ServiceNow - leeds.service-now.com |
|---|---|
| JSESSIONID | Purpose This cookie stores a unique ID assigned by the web server. It is used to enable some site functionality to work properly. It is deleted when you close your browser. |
| Information http://www.oracle.com/technetwork/java/javaee/servlet/index.html | |
| BIGipServerpool_leeds | Purpose This cookie helps to efficiently route internal traffic, and contains encoded addresses of internal ServiceNow servers. It is deleted when you close your browser. |
| Information https://support.f5.com/csp/article/K6917 | |
| BAYEUX_BROWSER | Purpose This cookie stores a unique ID assigned by the web server. It is used to enable some site functionality to work properly. It is deleted when you close your browser. |
| Information https://docs.cometd.org/current/reference/#_java_server_multiple_sessions | |
| glide_user_route | Purpose This cookie stores an ID assigned by the web server. The ID refers to which ServiceNow application server you are going to so it remains consistent unless otherwise directed/redirected from the load balancer. This cookie is persistent and does not expire for 68 years. |
| glide_session_store | Purpose This cookie stores a unique ID assigned by the web server. It is only created if you login to the website. It is used to maintain your logged in session if ServiceNow moves your connection to a different server. It expires after 3 hours, or when you log out, whichever is sooner. |
| glide_user_activity | Purpose This cookie stores a unique ID assigned by the web server. It is only created if you login to the website. It is used to manage your session. It expires when you close your browser. |
| __CJ_g_startTime __CJ_tabs2_* | Purpose These cookies store IDs assigned by the web server. They are only created if you login to the website. They are used to manage your session. They expire after 1 hour, or when you log out, whichever is sooner. |
| Cookie consent | |
| cookieconsent_status | Purpose This cookie records your consent to receive some or all cookies from this website. This cookie is persistent and does not expire for 1 year. If it expires, or if it is deleted, you will be prompted for your consent to receive cookies again. |
| disallow_google | Purpose This cookie records your preferences for Google Analytics and Tag Manager cookies from this website. This cookie is persistent and does not expire for 1 year. |
| disallow_facebook | Purpose This cookie records your preferences for Facebook cookies from this website. This cookie is persistent and does not expire for 1 year. |
| Cookie | Google Analytics and Google Tag Manager |
|---|---|
| __utma __utmb __utmc __utmv __utmz __ga __gat __gid | Purpose These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. These cookies are also used to track users’ interests and then provide targeted advertising on other websites. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
| Information Google privacy policy Google analytics Google analytics terms of service Google tag manager terms of service Universal Analytics opt-out browser add-on |
If you share content from our website through other websites, for example Facebook or Twitter, cookies or a form of tracking may be used by these services and you need to manage your privacy via your account with the third party (and not through our site).
You can opt out of non-essential cookies - manage your cookie settings here. You can also manage your privacy settings, including cookies, through your browser settings.
Further information about cookies can be found on the Information Commissioner's Office website.
It is important that the personal data the University holds about you is accurate and current. Please keep us informed if the personal data you have provided to us needs to be updated.
Under the GDPR, in certain circumstances, you have the right to:
If you have any queries or concerns relating to this privacy notice or the way your data is being processed through this website then please contact the University’s Data Protection Officer, Alice Temple. Phone: +44 (0) 113 2431751 Email: dpo@leeds.ac.uk or by post to University of Leeds, 11.72 EC Stoner Building, Leeds LS2 9JT, UK.
The UK’s regulator for the DPA and GDPR is the Information Commissioner’s Office (ICO). The University is registered as a Data Controller with the ICO
Should you be dissatisfied with our handling of your concerns you have the right to complain to a supervisory authority. In the case of the UK this is the Information Commissioner’s Office and details can be found at https://ico.org.uk.