Follow these instructions to connect your Mac device to the Eduroam Wi-Fi network:

Step 1: Click on the Wi-Fi icon in your menu bar.

Step 2: Select eduroam from the list.

Step 3: Enter your username and password, entering your username in the following format: myusername@leeds.ac.uk followed by your usual University password.

Step 4: Click OK.

The Verify Certificate window may now appear. Staff devices managed by the Jamf system may have the eduroam certificate pre-installed, in which case steps 5 to 8 will not be required.

Please note: that this window may appear several times if you are performing the annual certificate update which takes place in late May.

Step 5: Click Continue to open the eaptlstrust window.

Step 6: Click Use Password to open the credentials window.

Your username will normally be populated automatically but, if not, enter your short username (i.e. without the @leeds.ac.uk suffix).

Step 7: Enter your password.

Step 8: Click Update Settings.

The WiFi icon on the menu bar will indicate that a connection is being attempted. Occasionally this may fail on the first attempt, in which case simply re-selecting eduroam from the WiFi list may be sufficient to gain a successful connection.

When connected successfully, macOS will indicate this in the WiFi network list (exact method will vary based on macOS version).

Your Mac should connect automatically to eduroam in future.

Having Problems?

If you have any problems the most common causes are:

• The username was entered without adding @leeds.ac.uk at the end
• The password was incorrect - this will lock your account out after a few wrong attempts
  Use SSPR to unlock your account or reset your password
• The data/time or time zone is incorrect on your device
• Your account is currently disabled
• You have finished your course

If you still can't get connected you can use the Wi-Fi setup network to configure your connection to Eduroam.

If you have problems after following these instructions, please contact the service desk by visiting our article "IT Service Desk - Opening hours and how to contact us"

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