In this article:

• Printing using Web Print from anywhere
• Printing from a university computer or the WVD
• Printing PDF documents
• Collecting your document
• If your document isn't listed at the printer
• If the printer doesn't produce your document
• Document paused

 

Printing using Web Print from anywhere

You can use MyPrint from any device that has an internet connection.

Web Print can only print on A4. If you need to print on A3 please print from a university computer or the WVD.

• Go to myprint.leeds.ac.uk and choose Web Print
• Choose one of the 4 printing options: Greyscale 2-Sided, Colour 2-Sided, Greyscale 1-Sided, Colour 1-Sided.
• Then click "Print Options and Account Selection"
  
  
• Set how many copies you want, then click "Upload Documents"
• Once you've added your documents click "Upload and Complete"
• Your documents will be processed
• When your documents are ready for collection the status will change to "Held in a queue"

If you have problems uploading your document, or you get a processing failure error, please try Printing from a university computer or the WVD.

Alternatively can email your document to mobileprint@leeds.ac.uk to be printed grayscale, 2-sided on A4. 

 

Printing from a university computer or the WVD

If you are using a university computer which is is connected to the wired campus network, or you are using either the General or Academic Windows Virtual Desktop (WVD) you can print to MyPrint using one of the LeedsPrint queues.

Open the document you want to print, and use the Print option, then select the print queue as per the table below:

On a :	Choose :
A Library / Cluster computer, or the WVD*	MyPrint on LeedsPrint
A staff computer (on the wired network)	Staff on LeedsPrint

MyPrint defaults to Grayscale, 2-sided and A4.

To select other options go to Properties (it may be Options or Preferences depending on the application).

If you're printing a PDF document please also review the Printing PDF documents section.

 

Printing PDF documents

If you're printing a PDF document, you will notice when you press the Print button that the options are presented differently.

We recommend using the keyboard shortcut CTRL+P instead of pressing the Print button as this will display the more familiar printing interface.

After pressing CTRL+P select the "MyPrint on leedsprint" queue.

If you want to print in colour, 1-sided or on A3 click the Preferences button to access these options.

 

Collecting your documents

You can visit any MyPrint printer to collect your documents.

Log in to the MyPrint printer.

Select Print on screen to see the list of your documents that are ready for printing.

Select the documents you want to print and press the Print button.

To log out tap the Access button to the right of the screen.

Any documents you don't collect will expire, without charge, after 24 hours.

 

If your document isn't listed at the printer

Log in to myprint.leeds.ac.uk and check the Jobs Pending Release section. Your documents will be listed here if they are ready to collect.

If you are printing from a university computer check :

• The printer is set to either "MyPrint on LeedsPrint" or "Staff on LeedsPrint"
• You are logged into the computer with your own account
• Your university computer is fully up-to-date with all its Windows updates and that is it using the campus wired network (not WiFi)

If you submitted your document by email check your inbox for messages from myprint@leeds.ac.uk - if your email wasn't sent from your university account you will get a message asking you to complete a registration process.

 

If the printer doesn't produce your document

• It can take a couple of minutes for the document to transfer to the printer. While this is happening a blue light will flash below the screen.
   
  
• When your document has been received by the printer a white light below the screen will flash indicating that your document will soon start printing.
  
  
  
  
• An orange light next to the screen indicates an issue with the printer which may stop your document from printing - it will be stored on the printer and will print out as soon as the issue is resolved. Check this article for instructions on resolving the problem.
  
  

 

Document paused

If you've printed from a university computer you may notice that there are lots of documents in the "Staff on LeedsPrint" or "MyPrint on LeedsPrint" queues and all the documents have the status "paused".

• This is normal
• You are seeing the documents that people have submitted but haven't collected yet
• They remain in a "paused" state until their owner logs in at a printer and collects them
• Do not attempt to un-pause your document - this will result in your document being removed from the print queue