A comprehensive list of all IT services including customer facing services as well as supporting technology and service capabilities.
Enables staff and students to capture, create, store, edit, publish and view multimedia resources through the provision of Lecture Capture and Multimedia Management, VLE, Portal and SES web services.
Provides and manages the IT platforms and systems used at the University to support its core business, research, library and student services.
Enables the University to communicate and collaborate effectively both internally and externally through the provision of email, telephony, web and remote and mobile services.
Unified provision and support of hardware, software and access to IT services, covering both desktop and mobile devices.
Provides IT support advice and training through the provision of Service Desk and IT Training services.
Service packages that IT deliver for or in collaboration with key partners including Residential and Commercial Services, Conference office and external partners
Provides support for research through the provision of specialist support, data acquisition, research compute, storage and visualisation services.
IT infrastructure services including data centres, servers, network, storage, environments and middleware, identity management and IT security services
The processes, skills and expertise needed to develop, deliver and support effective IT services.