Why isn't my print job listed when I log in at a MyPrint device?
The most common reason for a print job not being listed at the printer is that you haven't yet clicked the "Accept" button when the MyPrint client pops up.
How to get software for home use
There are different ways to get software for home use depending on the particular application.
A-Z of software for home installation
Microsoft software …
What happens when you graduate?
If you are graduating this year, then here is some of the information that you will need to know about your IT account.
Your IT account (email, wireless, library, Minerva, Office 365 a…
IT Service Week 2016
This week, 3rd 7th October is IT Service Week
It is a national celebration of IT Services Desks and the excellent customer service they provide. This event is sponsored by the Serv…
IT Service Desk Mission and Vision
Find out what your IT Service Desk's aims are and what we are
doing to achieve these.
IT Service Desk Vision
Our vision for the future is to remain a sector leading IT
SE3 - The Portal
Services and many moreSE3.3 - Quick summary of personal data such as library loans, module lists or print credits SE3.4 - Targeted communications. Staff can request news and announcements …
How to run a survey
If you want to run a survey to get user feedback you can create an online survey using the Bristol Online Survey tool or Microsoft Forms.
You can also do paper-based survey.
PCI-DSS Security Policy
This policy sets out the requirements to protect the security of all credit and debit card payments received and processed by the University which are governed by the Payment Card Industry Data Securi…
What do I do if my card doesn't work when I swipe it at a MyPrint device?
If the display on the printer is off, tap the MyPrint touch screen to wake the printer up.
When your card swipes successfully you will see a green flash and hear a single beep.
If the printer is…
The Laidlaw Library is the newest of the Libraries on campus. IT facilities are available when the Library is open
Cluster computers are spread out on each floor of the Laidlaw Library. T…