OneDrive Apps for Windows PC
Windows 7, 8 and 8.1 devices may already have the necessary Apps installed. If your device doesn't have the OneDrive for Business App pre-installed then you can download it from the Microsoft Do…
I keep getting prompted to login to Office 365
You may find you keep getting prompted by Outlook to login to Office 365. This may occur for several reasons and is often seen immediately after the upgrade to Office 365.
MS2 - External partnerships
Co-ordination and delivery of IT as a charged service to support external partners and their staff who may be hosted within the University. Non University of Leeds staff with University honorary title…
How to connect to the VPN
It is now possible to use the following generic guidance within the tailored app designed for your device type:
Get the Pulse Secure app
Open the app
Click Add Connection
Setting up on Chrome
Here's how to install Citrix Receiver and setup Desktop Anywhere using the Google Chrome web browser.
The Citrix Receiver software can be installed and run from the Google Chrome browser as a…
Creating a new Outlook profile
Creating a new Outlook profile can help resolve some problems with Outlook. This guide shows you how to create one.
Make sure that Outlook is closed. Then go to Start > Control Panel. In the Co…
How to share files using FTP
You can share large files with people both from within the University and outside by using something called 'File Transfer Protocol' (FTP).
Note: you can also use OneDrive - University of Leeds to…
Email security overview
At the University, there are a number of measures in place to try to protect you from receiving malicious or unwanted email.
When an email is sent and received, it goes through a number of checks…
Spam and Phishing emails
We often get unwanted messages called 'spam'. The University has a system to block spam, and suspected spam emails are not sent to your inbox, but are put in quarantine or your Junk folder.
E-learning for Microsoft software
The Microsoft Imagine Academy is the official Microsoft e-learning site. It has training videos and simulations on a wide range of Microsoft products. All staff and students at the University can acce…