Account Locking Out
Your account only locks due to three or more incorrect password attempts.
If you have changed your password, you need to make sure that all saved credentials are updated and using the new password…
Manually Connecting to Eduroam
These instructions explain to manually connect to the eduroam network.
From the Control Panel, open Network and Internet. Then choose Network and Sharing Centre.
Under the 'Chan…
Setting up on Mac OS X
Here's how to install the Citrix Receiver and setup Desktop Anywhere on a Mac.
Please note: This guide was created using Mac OS X (El Capitan), but the process is very similar on other versio…
Setting up on Windows
Here's how to install the Citrix Receiver and setup Desktop Anywhere on Windows.
Please note: This guide was created using Windows 10, but the process is very similar on Windows 7, 8 and 8.1 …
Connect on Chrome OS
Follow these instructions to connect your Chrome Book (or other device running Chrome OS) to the eduroam wireless network.
In the lower right corner, click the Wi-Fi icon and select eduroam from t…
How to connect to the VPN on a Windows computer
If you want to connect to the VPN, then there are some steps that you'll need to follow.
Use the installer file on the right of this page to install the VPN client.
(Alternatively, you can go …
Connect using Wi-Fi Setup - University of Leeds
You can set up your Wi-Fi connection automatically using the Wi-Fi set up tool. Follow these instructions to get your device connected to eduroam.
Please note that the Chrome browser may not auto…
How to connect to the VPN
It is now possible to use the following generic guidance within the tailored app designed for your device type:
Get the Pulse Secure app
Open the app
Click Add Connection
Setting up on Chrome
Here's how to install Citrix Receiver and setup Desktop Anywhere using the Google Chrome web browser.
The Citrix Receiver software can be installed and run from the Google Chrome browser as a…
How to connect to the VPN using Linux
This is some general advice on how a user of a Linux operating system should be able to connect to the University VPN service
The OpenConnect VPN client software can be used to conn…