What to do if you've forgotten your password
We recommend all students join the online password re-set service that will allow you to re-set forgotten passwords and unlock your own user account at https://passwordreset.leeds.ac.uk
What to do if you're locked out of your account
If you enter the wrong username and password combination more than three times, then your account will lock. When an account is locked, you will have to wait (usually 30 minutes) before it unlocks on …
How to change your password
Guidance on how staff and students can change passwords online.
Make sure you are not logged into the Portal when you change your password, otherwise you may be locked out of the Portal, VLE, em…
Use passwords and keep them safe
When you choose a password you should make it personally memorable but difficult for others to guess.
Make sure that your password comprises at least 8 characters but do not use special characters…
How to get a username (staff)
Youll need a username and password to use the Universitys computer, email, Wi-Fi, library and VLE.
To apply for your personal account, please complete this form (this will take …
How to get your username and password (students)
There's two ways of getting your username and password; from your computer and from a University computer. You'll need a username and password to log in to the Portal, your email, the VLE, connect to …
Password Usage and Management policy
This policy applies to everyone who uses University computing facilities. It is your responsibility to choose strong passwords and protect them.
The numbers in brackets refer to the section in the …
Use email with care
Email attachments can carry program 'viruses' that can spy on you or corrupt your data; only open them if you are certain they are safe - and you have anti-virus software install…
Secure your personal computer
Always use (and keep up to date) anti-virus software (for personal/home).
Always use a quality software 'firewall' to prevent spying on or hacking of your computer (for perso…
Protect your electronic identity
Always use a screen-saver with password protection.
Watch-out for 'shoulder-surfers' in public places.
Always log-off (don't just close a Web browser).