Includes lecture capture, project management, telephones, borrowing and repairing laptops.
The IT Service Desk is where you can get friendly and helpful advice, information and support for your IT questions and problems.
Find out about the Office 365 services available, like OneDrive @ University of Leeds for file storage, Student Advantage to download the latest version of Office, Office Online to view and edit Office documents from a web browser and other related services.
Find out how to report a fault with your handset, who your Telephone Liaison Officer is, and how to update your telephone details.
If your laptop is broken, needs a new screen, won't start, has a virus, or you just want to borrow one, then we can help.
Find out how to use the Lecture Capture and Media Management service to record, manage and publish your content. Check out our Introduction to Lecture Capture and Media Management video for an overview of what is available and see our success stories for inspiration. For online training, case studies and face to face support please see the Changing Landscapes Website.
Create online surveys with Bristol Online Surveys, or use Digimap to make digital maps.
This service lets you store digial audio or video online so it can be streamed on demand.
Information about project management approach and methodology at the University of Leeds
The web hosting service provides customers with access to a high-quality, 'industrial-strength' environment in which you can host web sites.
These guidelines and protocols provide advice, information and support to enable IT staff to provide relevant, accurate, and consistent information to staff and students. They've been produced with help from the IT Communications Working Group.
Supporting the academic strengths of the University research community.