Ordering & replenishing paper for Konica devices

IT supply standard white A4 & A3 paper for the Konica Minolta devices (80gsm, 100% recycled). 

  • A4 is supplied in boxes containing 5 pads of 500 sheets.
  • A3 is supplied in pads of 500 sheets.

Please note that this paper is only for Konica printers. If you want paper for desktop printers you need to follow your usual departmental purchasing process.

Ordering Paper

Place your order in plenty of time - don't wait until your stocks are critically low. It takes 3 to 5 days for paper to arrive, deliveries are on Mondays, Wednesdays and Fridays.

To order paper email the IT Service Desk with the following information for the delivery:

  • Contact name & phone number
  • Building & Room
  • Number of boxes of A4
  • Number of pads of A3

When the order is placed you will receive an email titled "Paper order REQnnnnnnn for Konica device" where REQnnnnnnn is the unique reference for this order.

When your Paper Arrives

Please reply to our "Paper order..." email to let us know your paper has arrived. We don't need the delivery note.

It is very important you tell us when the paper arrives as we need to do the goods receipting process and close your the request.

Replenishing Paper 

If paper is incorrectly positioned in a tray the Konica device will not use paper from that tray.

Trays 1 & 2 are universal trays which can take a pad of A4 or A3. Please use the blue paper guides to position the paper in the correct place. Do not fill above the load line.

Tray 1 & 2 correctly loadedTray 1 & 2 not correctly loaded

If the device has a large capacity Tray 3 please load the paper in two stacks.

It takes 5 pads of A4 to completely fill the large capacity Tray 3. You cannot load A3 paper in this type of tray.

Each stack must be flush against its side of the tray leaving a gap between the stacks.

When the paper is positioned correctly the yellow bar at the rear of the tray will be in its forward position. Do not fill above the load line.

The device will use the paper from the right hand stack. Once this is exhausted the device will move the left stack across to the right and start using it.

Tray 3 correctly loaded Tray 3 incorrectly loaded