Skype for Business

This pages gives a brief introduction to Skype for Business (previously called Lync) and where you can find out more. 

What is it? 

Skype for business is a communication tool that lets members of the University share their availability (presence) and enables instant messaging, audio & video conferencing (if you have the appropriate equipment) and online meetings. Benefits include: 

  • Immediately see your colleagues' availability
  • Instant message with friends and colleagues across the University.
  • Share a whiteboard, application, desktop, or document on-screen in real-time.

For more information, see an overview of Skype for Business (this is an external link to the Microsoft Support pages).

Where is it available? 

As a member of the University, you can request access to Skype for Business. Please log a call with the IT Service Desk to have your access enabled. Once this has been done, to access Skype for Business (which is already installed on University computers)

In Microsoft Windows 7: 

  1. Click the Windows Start button (bottom left of your screen)
  2. Select All Programs > Microsoft Office 2013 > Skype for Business 2015
  3. When prompted to Sign in enter your University username followed by

In Microsoft Windows 10, just click on the Start button and start typing 'Skype' - the link to Skype for Business should appear. 

You can also access Skype on the go by downloading the free mobile app - search your device's app store for 'Skype for Business' (note: this is different from the standard Skype app).

If you want to install Skype for Business on your own personal laptop, see the instructions on the Microsoft website.

You will need a headset with microphone to participate in voice calls and meetings and a webcam to broadcast video calls. Note: Your laptop may have a suitable built-in webcam and microphone.

How do I use it?

When you log in to Skype for Business you will seen the main Skype window:

Screen snapshot of main Skype window

The top ringed area shows your status information. You can change these (image, availability, location) by clicking on them. Your availability will automatically update based on your Outlook calendar.

The second area shows your tools: contacts, conversation and meetings

The final main area changes depending on the tool you are in. This example shows the Contacts tools. 

To find someone, type their name in the 'Find someone' box.  Hover over their photo or icon to see the communication options available - instant message, call, video call, contact card and more options. 

Snapshot showing Skype communication icons

What support is available? 

The links below will help you get started with many of Skype's features:

Microsoft also provide a number of training videos and guides on their website

If you have problems accessing Skype for Business, please contact the IT Service Desk.