IT Service Desk Opening Hours

The IT Service Desk provides you with a friendly, helpful and customer focused point of contact for IT queries.  

Opening hours

The IT Service Desk are currently operating summer hours. We are open from 8am - 5pm, Monday-Friday and are not currently open on weekends. Term time hours will resume from September 2017.

If you're looking for information on computer clusters, please see this page.

IT Service Desk New

Contact us

By phone: 0113 343 3333
By email: or use the Contact Form
In person: Level 10, E C Stoner Building (Red Route).
On Twitter: @ITServicesUOL

You can also fill in our contact form.

How to find us

The IT Service Desk is right in the middle of campus, on the 10th floor of the E C Stoner building. We are now just around the corner from the Edward Boyle Library on Red Route.

Service Desk Certification

The University of Leeds IT Service Desk is the first University in the England and the third globally to be accredited with 3 star Service Desk Certification from The Service Desk Institute (SDI). The University shares this international quality mark with the University of St Andrew’s, CGI, 02 and Kent and Leicestershire County Councils. The team have used the certification programme to evaluate their performance against an international framework of standards enabling them to demonstrate the quality of their service.

You can also complete our online feedback survey to let us know what you think.