Guide to IT Communications
These guidelines and protocols provide advice, information and support to enable IT staff to provide relevant, accurate, and consistent information to staff and students. They've been produced with help from the IT Communications Working Group.
Find out more about the standard expected for all IT communications including emails.
Find out more about the University Communications team and the IT Communications working group.
The NewsFlash is used to communicate interruptions to services or other critical information to all users of IT services.
There are templates for producing an IT Summary Sheet, and an IT PowerPoint Presentation. Please see the section on 'Need to produce a comms plan?' for the comms plan template.
Access the IT presentation guidelines and PowerPoint template and get some tips for making your presentation a success
Find out more about the most effective communications channels to use to let University staff, students or your IT colleagues know about your project or initiative.
Access the IT communication plan template and get some tips on how to write an effective comms plan
Tips on getting feedback after your event, running a focus group and setting up a survey
Find out how to make best use of digital communication channels across the University
Guidance and tips on making your communication effective and accessible
Find out more about available training and development opportunities around communications
Corporate publications and web pages contain information about core IT services. Find out how to make sure your information is up-to-date