Email security and technical issues
Information on email security and how to solve known technical issues.
If you have experienced problems with Outlook pausing, hanging, freezing or crashing, when using Office 2013, you will probably benefit from running Outlook in cached exchange mode.
At the University, there are a number of measures in place to try to protect you from receiving malicious or unwanted email.
Many problems can be fixed by clearing your web browser's cache, cookies and history. Although your web browser will regularly clear these automatically, you can do this manually to help sort out problems.
Many problems, such as web pages not displaying correctly, can be fixed by resetting your browser. A reset can also help when removing browser hijackers, adware and potentially unwanted applications. Below are instructions for four common web browsers. This procedure is not reversible.
You may find you keep getting prompted by Outlook to login to Office 365. This may occur for several reasons and is often seen immediately after the upgrade to Office 365.
This guide shows what you need to do to check your email settings if your account has been compromised
There are lots of different limits on the use of the Office 365 services. These are set at a level that reasonable use of the service will not encounter any of these limits.
Frequently asked questions about Email security and technical issues.