Managing your email
Discover how to share mailboxes, recover deleted emails, manage spam emails, mass mailing and more.
These step by step instructions show you how to share your Outlook mailbox with other people.
Find out how to recover accidentally deleted emails in Microsoft Outlook.
We often get unwanted messages called 'spam'. The University has a system to block spam, and suspected spam emails are not sent to your inbox, but are put in quarantine or your Junk folder.
You can get Outlook to do things automatically, such as sending out automatic replies (formerly called Out of Office Assistant) or to move emails into folders when you receive them. These rules are sometimes called filters.
Office 365 email has limits which can prevent use of the service for mass mailing but there are alternatives available, such as the University's mailing list system.
Your version of Outlook Web App has four apps installed by default. These are Bing Maps, My Templates, Suggested Meetings and Unsubscribe.
Clutter is a feature available to all users of the Office 365 email service.
This page contains information about the University's email retention policy, what happens to your emails when you leave the University and other policies.
Frequently asked questions about Managing your email.