Setting up Desktop email clients (Home and University PCs)

You can access your email via Microsoft Outlook which is pre-installed on all University PCs. Follow the instructions below to setup Outlook both on and off campus. You can get Microsoft Office for free to use on personal devices. For more information, click here.

Configuring Microsoft Outlook when on campus 

On your University PC, Outlook can be found in: Start > All Programs > Microsoft Office folder.

If you are connected to the University network, once you open Outlook for the first time, the Account Configuration wizard should launch automatically and locate your University details. If this does not happen, please create a new Outlook profile. If you are prompted with a Windows Security box, please enter your username in the format:

Note: This is also the case if you have an 'adm' e-mail address. 

Configuring Microsoft Outlook when off campus

You can access University email from off the campus network (such as at home or when connected to Eduroam Wi-fi) using Microsoft Exchange ActiveSync. Open Microsoft Outlook from the desktop icon or search in the Start Menu. The first time setup wizard will appear. If you have used Outlook before, click File > Account Settings > Account Settings, and then click New

Next, enter your name, full email address (NOT your username), and your usual University password.

Outlook off campus 1

When prompted to logon, click 'Use another account'.

Outlook off campus 1

Now enter your username followed by NOT your email address, and confirm your password. You can choose to 'Remember my credentials' to stop being prompted each time you open Outlook.

Outlook off campus 3

Outlook should then automatically search for the correct server settings and three green ticks will confirm that your account has been successfully configured. Click 'Finish'.

Outlook off campus 4

Outlook will then open automatically and it may take several minutes for all of your emails and folders to appear.

A video guide can be found at the bottom of this page if needed.

Configuring email using IMAP settings

Exchange ActiveSync is the recommended way of setting up most devices, giving you email as well as contacts, calendar and tasks, but IMAP can also be used for some Apps, devices or programmes, Commonly used information for set up includes;

Username: your University username with at the end. E.g. This will be the same for ADMIN domain users. DO NOT add

Password: your normal University password

Email address: e.g This may end in for ADMIN domain users, e.g.

Exchange server address:

IMAP port: 993 (using SSL) 

POP settings

The University does not support POP settings (secure or unsecure) to access email held within Office 365.

Find out more

The official Microsoft support page with more detailed information can be found here. There are also Microsoft guides showing how to connect and set up your phone and for other email program set up guides

Video Guide (Setting up Outlook 2013 for Office 365 email)