The IT Service Desk is right in the middle of campus, on the 10th floor of the E C Stoner building. We are now just around the corner from the Edward Boyle Library on Red Route.
Service Desk Certification
The University of Leeds IT Service Desk is the first University in the England and the third globally to be accredited with 3 star Service Desk Certification from The Service Desk Institute (SDI). The University shares this international quality mark with the University of St Andrews, CGI, 02 and Kent and Leicestershire County Councils. The team have used the certification programme to evaluate their performance against an international framework of standards enabling them to demonstrate the quality of their service.