Virus and malware issues

You should protect your computer by installing anti-virus and anti-malware software, and there are several free programs available to you.

University Computers 

McAfee VirusScan should be installed on all University PCs and laptops, and Sophos Antivirus for Mac on University Macs.

Personal Computers 

If you are using Windows 10 (or Windows 8/8.1), your computer should have Windows Defender installed already. This is free and updates automatically. If you are using Windows 7, you can download Microsoft Security Essentials. If you are using a Mac, you can install Sophos Antivirus for Mac

Windows defender

To remove spyware, you can download MalwareBytes. This is also free and works on both Windows and Mac. 

If you do have a virus infection you can't remove, the IT Service Desk offer a chargeable repair service called FixIT.

Virus and Malicious Software Protection

There are two distinct types of threats to PCs:

Viruses

  • Small, malicious programs which are usually spread via email or the web and cause a variety of problems on your PC or laptop. Some will attempt to gather personal information, others will create disruption by affecting the behaviour of your PC or laptop but do not pose a security threat.

Malware

  • Malware is software which installs itself on your PC usually without the knowledge or permission of the owner. It is less likely to cause damage to a PC or laptop but can be just as disruptive. Malware will often pose as a security program that will lead to unwanted warnings, bogus virus alters or pop up windows.