All IT problems and questions normally go to the IT Help Desk. However, sometimes you might need to find other contact details. These links should help you find out who to speak to.
The IT Service Desk provides you with a friendly, helpful and customer focused point of contact for IT queries.
Central Teaching Space support look after the teaching rooms across campus. You'll need to report issues with them, rather than the IT Service Desk. This page shows you the information that you'll need.
You can search for a member of staff by surname, using the Staff A-Z list.
The IT Training Rooms are on Level 6, E C Stoner Building. From Red Route take staircase 2 or lift 46 to level 6.
Every department has an IT User Rep who act as a liaison between IT and your department.
A Telephone Liaison Officer (TLO) is a point of contact between the department or section and University Telephony Services.
Faculty IT Manager's have overall responsibility for management and delivery of IT services in your Faculty. IT services are organised differently within each Faculty so check your Departmental intranet for further information.
The Admin and Environment Team provide general administrative support, health and safety support and act as the first point of contact for IT staff and visitors.
The Portal and the VLE have their own detailed support websites to help you if you have a problem.
Find out how to contact members of the Management Information Systems (MIS) team.
The ARC team provide a number of training courses, from 'Getting started with HPC' through to courses on advanced parallel programming techniques